FAQ's

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at 

Q. How long will it take for my items to arrive?
A. It will usually take 3-8 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 2 - 3 business days. 

Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to info@primmeux.com

Q. How can I pay?
A. We accept all Major Credit Cards, Paypal, Shopay & Affirm

Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure.

Q. If I enter my email address will you sell my information?
A. We do not sell our customer's information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

Our priority is customer service, we will strive to respond to all customer service messages within 24 hours, 7 days a week.